User Manual & FAQ

Q: What makes this app special?

A: Our app focuses on creating **authentic and deep connections**. To do this, we prioritize faces and personalities. The main feature is that we only allow you to upload photos of your face, eliminating superficiality so you can get to know people for who they really are.

Q: How do I sign up?

A: The process is simple and designed to create a complete and secure profile:

1. Enter your email and a password. We will send you a confirmation email.
2. IMPORTANT! Check your SPAM folder. It's very likely our first email will end up there. Open it and click the link to confirm your account. Then, mark it as "Not Spam" to receive future communications without issues.
3. Log in and accept the Terms of Service and Privacy Policy.
4. Complete your profile: We'll ask for your name, date of birth, gender, and interests.
5. Upload your photos: You must upload a minimum of 3 photos. Remember, our system will only accept **clear photos of your face**. Full-body shots, landscapes, or photos with multiple people are not allowed.
6. Add your bio: You have up to 600 characters to tell us something about yourself.
7. Allow location access: The app uses GPS to show you profiles nearby.

Q: How does the discovery screen work?

A: It's the heart of the app. Here you'll see other users' cards. You can interact in the following ways:

• Swipe LEFT (or press the button): This is a "Dislike". That profile will not appear again.
• Swipe RIGHT (or press the button): This is a "Like" (Wave). If the other person also likes you, it's a Match!
• Swipe DOWN (or press the button): This is a "Maybe". The profile will be saved for later and will reappear in another session, giving you a second chance to decide.
• Direct Message Button (Premium): If you're a Premium user, you can send a single direct message to someone you're very interested in, even before matching. To prevent harassment, you can't send more until that person replies.

Q: Will I see ads on this screen?

A: Yes, occasionally and randomly, some profile cards may be ads. This helps us keep the app running for free users. Premium users enjoy an ad-free experience.

Q: How can I view or edit my profile?

A: On the "Home" screen, you'll see a card with your name and photo. Tap on it to see your profile as others see it. From there, you can tap the edit button to change:

• Your photos: You can change the initial 3 photos and add more (up to 5 for free, up to 10 for Premium).
• Your bio.
• Your interests: (up to 10 for free, up to 20 for Premium).
• Your location: It updates automatically with GPS and cannot be entered manually.

Q: What is Profile Verification and how do I get it?

A: Verification gives you a blue badge that builds trust with other users. To get it:

1. Go to the "Verify Profile" section.
2. The app will give you a unique code.
3. Write that code clearly and legibly on a piece of paper.
4. Upload a selfie-style photo, **winking one eye and holding the paper with the code**. Our OCR system and a human reviewer will check the image to validate your profile.

Q: What is "Nomad Mode"? (Premium)

A: This is an exclusive feature for Premium users that lets you virtually change your location. If you're traveling to another city or country, you can activate Nomad Mode to start meeting people there before you arrive.

Q: What benefits do I get with Premium?

A: A Premium subscription unlocks the best possible experience:

• Unlimited Likes.
• See who liked you.
• Access to the "Kindred Spirits" section based on interests.
• Send Direct Messages from the discovery screen.
• Send images and audio in private chats.
• Nomad Mode to meet people worldwide.
• Ad-free experience.
• Full control over your visibility (hide profile and location).
• More profile space: Up to 10 photos and 20 interests.
• App appearance customization.

Q: How can I get free Likes or Premium?

A: You can enhance your experience by watching ads!

• Every day you get 10 free Likes (they don't accumulate).
• In the "Get Free Likes" section, you can watch ads to earn more:
  • 1st ad: +1 Like
  • 3rd ad: +5 Likes
  • 5th ad: +7 Likes
  • 15th ad: 24 hours of FREE Premium!

Q: I changed my phone and lost my subscription. What do I do?

A: Don't worry. Go to the "Manage Subscription" screen and tap the "Restore Purchases" button. The system will verify your account with the app store (Google Play or App Store) and reactivate your Premium subscription if it's still active. This button also works if you used a promotional code and it wasn't applied correctly.

Q: How can I hide my profile?

A: Go to `Settings > Adjustments > Visibility Management`. Here you can hide your profile so you won't appear on the discovery screen or in searches.

• Free users: Get 2 hours of invisibility for free per week.
• Premium users: Can hide their profile without time limits.

Q: How do I control my location privacy? (Premium)

A: Premium users can choose how their location is displayed in `Settings > Adjustments > Location Visibility`:

• Exact Location (Free & Premium): Shows your city and the distance in km.
• Approximate Location (Premium): Hides your city but still shows the distance.
• Unknown Location (Premium): Hides both the city and the distance.

Q: How can I change my password or email?

A: Go to `Settings > Account Management`. From there, you can reset your password and change the email address associated with your account.

Q: How do I delete my account?

A: In `Settings > Account Management`, you will find the "Delete Account" option. Please note that this action is irreversible. All your data, matches, chats, and profile will be permanently deleted from our database.

Q: I didn't receive the confirmation / password reset email.

A: Almost certainly, the email is in your SPAM folder. Check for it there, and once you find it, mark it as "Not Spam" so that future emails arrive in your main inbox.

Q: I'm not getting notifications for new matches or messages.

A: This can happen if your device's notification token has expired. The quickest fix is to log out of the app and log back in. This will refresh the token and should solve the problem.

Q: How do I block or report a user?

A: If a user is bothering you or you believe they are violating the rules, you can block them from their profile or from the chat. When you block someone, neither of you will be able to see the other's profile or make contact. You can also report a profile. All reports are reviewed by our automated system and a human team, and may result in the suspension of the reported user's account.

Q: What happens if my account gets banned?

A: If it is determined that you have violated our terms of service, your account will be banned. Your profile will still exist, but it will not be available to other users, and you will not be able to access the app with that email address.